Returns & Exchanges

At Ingersoll 1892, we stand by the craftsmanship of our timepieces and offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your purchase, we provide a seamless process to ensure your satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the watch in its original presentation box, ensuring all protective films, tags, and warranty booklets are included.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your shipping carton.

• 4.
  Inspection and Refund

  Once our master watchmakers verify the condition of the returned timepiece, your refund will be processed to your original payment method within 5-7 business days.