Frequently Asked Questions
Everything you need to know about your Ingersoll timepiece.
What is the standard shipping time for an Ingersoll watch?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-5 business days depending on your location.
Does my watch come with a warranty?
Yes, every Ingersoll 1892 timepiece is backed by our Lifetime Warranty, covering manufacturing defects and ensuring your watch remains a lasting legacy.
What is your return policy?
We offer a 30-day return policy. Items must be in their original, unworn condition with all packaging and tags intact to qualify for a full refund.
Are Ingersoll watches water-resistant?
Most of our models are water-resistant to at least 5ATM (50 meters). Please check the specific product specifications for your model before exposing it to water.
How do I care for my automatic movement watch?
To maintain accuracy, we recommend wearing your automatic watch daily or using a watch winder. Avoid placing it near strong magnetic fields and ensure the crown is fully pushed in.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay for your convenience.